Getting a Written Moving Estimate

Give full details

List everything that's moving, including sheds, garages, storage lockers and crawl spaces. Mention special items and access problems at both ends.

In-home or video survey

For larger moves, a walk-through or video tour gives the mover a much better idea than a phone estimate.

What it should include

Crew size, truck, hourly rate or fixed price, travel charges, packing materials, ferry fares, disassembly, and any extra charges for stairs or long carries.

Hourly vs fixed price

Hourly estimates depend on how long the move takes. A fixed price gives certainty but may have conditions.

Be wary of very low quotes

A price far below others can mean hidden charges later. Ask how they reached the number.

Deposits

Ask how much deposit is required and when the balance is due.

Compare like with like

Line quotes up item by item.

Get started

Send a request and a moving company will get in touch.

What changes the price

Extra items that weren't on the list, access that wasn't described, waiting time if keys aren't ready, and last-minute packing can all add to the final bill. Telling the mover everything up front avoids most surprises.

Payment on delivery

Ask how the final payment is handled and what forms of payment are accepted. Don't sign the final paperwork until you've checked your belongings have arrived.

Questions to ask

Is the price hourly or fixed? When does the clock start and stop? Are there charges for stairs, long carries, fuel or ferries? What happens if the move takes longer than expected?

More moving guides

• Moving On and Off Vancouver Island
• Strata Move Rules in Victoria Condos
• Moving in Victoria's Rainy Season
• Downsizing Moves in Greater Victoria
• Checking a Moving Company in BC